Terms and Conditions

Last Updated: April 2026

1. Acceptance of Terms

By accessing and using Novoriq OS ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you are prohibited from using the Service.

2. Description of Service

Novoriq OS provides automated chargeback defense and evidence generation software for merchants. The Service integrates with your Stripe account to ingest transaction data and compile Compelling Evidence documents. We do not guarantee the successful reversal of any individual chargeback.

3. User Obligations & API Keys

You are responsible for maintaining the confidentiality of your account credentials and Stripe API Secret Keys. You grant Novoriq OS permission to access your Stripe data securely for the sole purpose of tracking disputes and generating evidence on your behalf.

4. Billing & Performance Fees

Subscriptions are managed via third-party processors (e.g., Whop). In addition to subscription fees, you agree to the dynamic Performance Fee percentage applied to the monetary value of successfully recovered disputes, as dictated by your active subscription tier.

5. Limitation of Liability

In no event shall Novoriq OS be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data, arising from your use of the Service or the failure to win a chargeback dispute.

6. Termination

We reserve the right to suspend or terminate your access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties.